Frequently asked questions about our Magento offerings including courses, team plans, pricing and more.
Last updated on September 2, 2024
We’re sorry to hear that your credit card is being declined! Due to the fact that my course platform controls the payment process, we are unable to look into why this is happening.
However, in almost all cases, the credit card company declined the payment due to it being an international transaction. You'll most likely need to call your bank and let them know you are trying to enroll in M.academy with the exact cost, and they should be able to pass through the charge to prevent it from happening again.
You can then re-attempt your enrollment, and if the bank has unfrozen the attempt for an international payment, the credit card transaction should then be approved.