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Help Desk

Frequently asked questions about our Magento offerings including courses, team plans, pricing and more.

I’m not allowed to checkout due to U.S. sanctions

Last updated on October 17, 2026

It is possible that checkout will be restricted due to U.S. sanctions against specific countries (Cuba, Iran, North Korea, Syria, Venezuela, or Crimea).

There are many students who have been able to connect to a VPN to enroll in one of our offerings, and then continue to access the course platform. As long as you are able to place your order using a VPN, you should be able to access the course platform using the same VPN.